My name is Will Ferra
I'm currently working as a Data Analyst at Velocity Solutions.
💼 Work Experience
Data Analyst
Velocity Solutions, February 2023 - present
Data Analyst
ConnectWise, January 2021 - February 2023
As a Data Analyst in the Partner Success department, I created several Product Health scorecards utilizing usage data and cohort analysis in R. Leveraging NLP and Python, I was able to create a data pipeline for reading sentiment of comments left by customers to generate CTAs. My key responsibilities include conducting data analysis on product usage data and maintaining the back-end development of our Gainsight instance (Rules Engine, Data Design).
Leadership Development Intern
RippleMatch, July 2020 - November 2020
As an intern for RippleMatch, I was selected from a pool of thousands of candidates to work closely with leaders of RippleMatch’s Leadership Team. I leveraged various growth strategies and tools including social media, email marketing, presentations, and peer and faculty member networking to grow the user base and awareness on campus. Furthermore, I strategically assessed growth and performance metrics to improve, change and/or help design new growth strategies.
Workshop Coordinator / R Instructor
UF Data Science and Informatics Institute, January 2019 - December 2020
As a member of the junior executive board for UF DSI, I organized workshops with my fellow workshop coordinators and led a workshop teaching the R programming language.
💡 Projects
SoundCloud Scraper
Built a web-scraper in Python to pull track metrics from SoundCloud uploads and store them into a database. Completed further machine learning and model validation in R to predict metrics on future uploads.
Predicting UF Student Government Elections
Assisted in data collection and cleaning for eighteen student government elections spanning two decades. I transcribed the data from varying .pdf's into Excel and then conducted some basic data cleaning in R.
🛠️ Tools
R, Python, SQL, Excel, Git
📚 Education
Bachelor of Arts, Statistics
University of Florida
📄 Certifications
Gainsight NXT Reports & Dashboards Certificate (Level 2) - issued June 2022
Gainsight NXT Associate Administrator Certificate (Level 1) - issued March 2022
SQL Basics - Vertabelo Academy - issued January 2021
Microsoft Office Specialist - issued May 2014